U.K CONTACT: +44 07951262753 / U.S.A CONTACT: +1 (425) 268 5987
May 25, 2019

FAQs

HERE ARE SOME OF THE QUESTIONS OUR CLIENTS HAVE BEEN ASKING

How long does it take to transfer my funds to The Gambia?

We make pay-outs instantly. Transfers to personal bank accounts in the Gambia are processed within 24 hours on a weekday. Bank transfers done on weekends or public holidays in The Gambia, will be processed on the next working weekday

Where can the money be collected in The Gambia?

Money can be collected from ANY of the following:

  • NAFA Financial Services
  • BAYBA FINANCIAL SERVICES
  • TRUST BANK
  • RELIANCE FINANCIAL SERVICES

How long do I have to wait before my Money is Collected?

For cash pick-ups, your recipient can collect the funds instantly, once they present their PCN number and the relevant identification documents and / or pass the set security questions. Excluding Public Holidays, office hours of our pau-out partners are as follows:

Mon-Friday (9am-6pm)
Saturdays (9am -3pm)

Is there any guarantee for my money?

Yes!!!! Your money is absolutely guaranteed. Huveane Capital Ltd is LICENSED and REGULATED by the U.K Financial Conducts Authority (FCA). This means that we are required to periodically provide operational information, and to fully comply with all the relevant legislation and regulations governing financial institutions in the UK. We are also a member of the FSA which means that you can look us up to see if there have been any complaints against us.

Huveane Capital LLC is authorised and regulated in the State of Washington (U.S.A). We are also supervised by FinCEN for the purpose of AML supervision.

Why Are Your Rate Competitive?

We offer highly competitive rates, with one of the lowest commission rates / fees in the remittances space. At Huveane Money Transfer, our business is underscored by a drive for sustainable margins. Our focus on a low operating cost base means that our customers enjoys highly efficient services at lower costs. Why? Because our customers are our business.

What is the maximum amount that can be transferred on a day?

Any amount but for transactions above £5000 in the case of U.K. In the case of U.S.A, any amount above $3000 needs to be documented. Please contact us for assistance on +44 07951262753 or email us at customerservices@huveane.com.